Holiday opening hours, 2024-25
With the Christmas & New Year break around the corner, we're preparing to spend a little less time answering phones and support tickets. 24/7 emergency support is always available.
Some well-earned holidays are just around the corner. As usual we'll make sure that everything keeps running smoothly for all our customers, while also letting our Support Team members enjoy an end-of-year break.
Help is always on hand for emergencies. Just call
For less urgent phone calls, our holiday hours are below. We will also keep working on support tickets, but at a lower capacity than usual. In advance, thank you for being patient. On Monday 6 January, everything will be back to normal.
Wishing you a fun, restful holiday and a happy year in 2025!
Summer hours (AEDT)
| Date | Working hours |
|---|---|
| Friday, 20 Dec | 10:30am to 2:30pm |
| Saturday, 21 Dec | Closed |
| Sunday, 22 Dec | Closed |
| Monday, 23 Dec | Midday to 6pm |
| Tuesday, 24 Dec | Midday to 6pm |
| Wednesday, 25 Dec | Closed (public holiday) |
| Thursday, 26 Dec | Closed (public holiday) |
| Friday, 27 Dec | Midday to 6pm |
| Saturday, 28 Dec | Closed |
| Sunday, 29 Dec | Closed |
| Monday, 30 Dec | Midday to 6pm |
| Tuesday, 31 Dec | Midday to 6pm |
| Wednesday, 1 Jan 2025 | Closed (public holiday) |
| Thursday, 2 Jan 2025 | Closed (public holiday) |
| Friday, 3 Jan 2025 | Midday to 6pm |
| Saturday, 4 Jan 2025 | Closed |
| Sunday, 5 Jan 2025 | Closed |
| Monday, 6 Jan 2025 | Normal hours resume |
Photo by Nitin Dhumal on Pexels.
Support sets us apart
The support team always seem to go above and beyond, honestly couldn't ask for anything more.
Awesome Customer Support on a Sunday. Quick responses and solutions. Always patient and friendly! Thank you so much peeps! ★★★★★
Quick response to call, friendly manner, superb understanding and technical knowhow. Problem quickly resolved. ★★★★★
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