Holiday opening hours, 2025-26
Over the Christmas & New Year break we'll be spending a little less time answering phones and support tickets. But you're never on your own. 24/7 emergency support is always available.
With some well-earned holidays just around the corner, we'll make sure that everything keeps running smoothly for all our customers while also letting our Support Team members enjoy an end-of-year break.
Help is always on hand for emergencies. Just call
If you have Managed Services, round-the-clock monitoring and incident response will continue as always.
For less urgent phone calls, our holiday hours are below. We will also keep working on support tickets, but at a lower capacity than usual. In advance, thank you for being patient. On Monday 5 January, everything will be back to normal.
Wishing you a fun, restful holiday and a happy new year in 2026!
Summer hours (phone support, NZT)
| Date | Working Hours |
|---|---|
| Fri 19 Dec 2025 | 08:30am - 12:30pm |
| Sat 20 Dec 2025 | Closed |
| Sun 21 Dec 2025 | Closed |
| Mon 22 Dec 2025 | 10am - 4pm |
| Tue 23 Dec 2025 | 10am - 4pm |
| Wed 24 Dec 2025 | 10am - 4pm |
| Thu 25 Dec 2025 | Closed (public holiday) |
| Fri 26 Dec 2025 | Closed (public holiday) |
| Sat 27 Dec 2025 | Closed |
| Sun 28 Dec 2025 | Closed |
| Mon 29 Dec 2025 | 10am - 4pm |
| Tue 30 Dec 2025 | 10am - 4pm |
| Wed 31 Dec 2025 | 10am - 4pm |
| Thu 1 Jan 2026 | Closed (public holiday) |
| Fri 2 Jan 2026 | Closed (public holiday) |
| Sat 3 Jan 2026 | Closed |
| Sun 4 Jan 2026 | Closed |
| Mon 5 Jan 2026 | Normal Hours resume |
Support sets us apart
The support team always seem to go above and beyond, honestly couldn't ask for anything more.
Awesome Customer Support on a Sunday. Quick responses and solutions. Always patient and friendly! Thank you so much peeps! ★★★★★
Quick response to call, friendly manner, superb understanding and technical knowhow. Problem quickly resolved. ★★★★★